Call Center/IVR Banking Users
SBP Payment Systems Review — Call Center/IVR Banking Users
Latest · Q1 2026: 45.40 (million) — updated 31 Mar 2026
Change on period: +0.50 (+1.11%)
Recent observations
| Date | Value |
|---|---|
| 31 Mar 2026 | 45.40 |
| 31 Dec 2025 | 44.90 |
| 30 Sept 2025 | 44.30 |
| 30 Jun 2025 | 43.60 |
| 31 Mar 2025 | 42.80 |
| 31 Dec 2024 | 42.10 |
| 30 Sept 2024 | 40.90 |
| 30 Jun 2024 | 40.90 |
Full history back to 30 Jun 2024, CSV export and API access start with a free key.
About this series
SBP Payment Systems Review — Call Center/IVR Banking Users
Use cases
- Chart call center/ivr banking users and its full history in a dashboard or research note
- Size the market and adoption trend from call center/ivr banking users
- Use call center/ivr banking users as a KPI in a product dashboard
- Pull call center/ivr banking users into your stack as JSON or CSV
Who uses this
- Fintech founder / analyst
- Payments operator
- VC / diligence
- Policy researcher
Metadata
| Series ID | payments.ivr_users |
|---|---|
| Source | SBP |
| Unit | million |
| Frequency | Quarterly |
| First observation | 30 Jun 2024 |
| Last observation | 31 Mar 2026 |
| Tier | basic |
Fetch it
curl -H "X-API-Key: pk_live_xxx" \
"https://api.pakdatahub.com/v1/series/payments.ivr_users"JSON by default; add ?format=csv for CSV, from/to to filter dates, or transform=yoy|mom|pct_change|3ma|index for server-side transforms. See the series endpoint docs and pricing.
Related series
- ATMs
payments.atms - Bank & MFB Branches
payments.bank_branches - Banks, MFBs & Digital Banks (count)
payments.banks_count - Branchless Banking Agents
payments.bb_agents - Branchless Banking App Users
payments.bb_app_users - Branchless Banking Providers (count)
payments.bb_providers_count - Credit Cards Issued
payments.cards.credit - Debit Cards Issued
payments.cards.debit - Pre-Paid Cards Issued
payments.cards.prepaid - Social Welfare Cards Issued
payments.cards.social_welfare - CDMs/CCDMs
payments.cdms - ATM/CDM Transactions - Value
payments.channel.atm.value
FAQ
What is Call Center/IVR Banking Users?
SBP Payment Systems Review — Call Center/IVR Banking Users
Does PakDataHub have Pakistan digital-payments and alternate data on Call Center/IVR Banking Users?
Yes. Call Center/IVR Banking Users is an official Pakistan digital-payments and alternate time series (quarterly, from SBP) available on the PakDataHub API, covering 2024 to 2026. Query it as JSON or CSV at /v1/series/payments.ivr_users, with server-side transforms (YoY, index, % change).
How far back does Call Center/IVR Banking Users go?
PakDataHub carries Call Center/IVR Banking Users covering 2024 to 2026, updated on a quarterly basis from SBP.
How do I get Call Center/IVR Banking Users via the API?
Call GET /v1/series/payments.ivr_users with your API key. Add ?format=csv for a download, or filter by date with from/to.