PAKDATAHUB

Legal

Refund & Cancellation Policy

Last updated: 6 August 2026

We want you to be confident before you pay. That is why every account includes 500 free API calls a month — you can build and test against the real API without any charge before upgrading. Paid subscriptions are billed through our Merchant of Record, LemonSqueezy, which issues invoices and processes refunds.

1. Subscriptions and renewals

Paid plans (Developer, Pro, Business) are monthly subscriptions that renew automatically until cancelled. Each renewal is charged at the start of the billing period to the payment method on file.

2. Cancellation

You can cancel at any time from the billing portal linked in your LemonSqueezy receipt, or by emailing us. When you cancel, your plan stays active until the end of the period you have already paid for, then stops renewing. We do not charge a cancellation fee.

3. Refunds

If you are not satisfied, contact us within 14 days of a charge and we will refund that payment in full — no lengthy justification required. After 14 days, a monthly charge is generally non-refundable, since you retained access for that period, but we review reasonable requests (for example, a duplicate charge or a sustained outage) case by case and in good faith.

4. How to request a refund

Email hello@pakdatahub.com from the address on your account, with the receipt or order number from LemonSqueezy. Approved refunds are returned to your original payment method; the time to appear depends on your bank or card provider.

5. Free plan

The free plan includes a monthly allowance of API calls (500 a month, resetting on the 1st). It carries no charge, so there is nothing to refund or cancel, and unused calls don't carry over. You can stop using the API, or delete your account, at any time.

Questions about billing: hello@pakdatahub.com.